Dear guests,

Your and our team members’ safety and well-being remains a priority for us this year as well.

We are committed to continuing to provide you with information on all the precautions and safety measures we have taken during all this time, so that you, our guests, can fully enjoy your holiday when you visit us.

Following the recommendations of the World Health Organization and the rules issued by the local authorities in the field of hygiene, we have developed a protocol of measures against the SARS-CoV-2 virus, which we will constantly update, depending on the changes that occur:

Social distancing
The concept of our resort is pavilion-like and covers an area of over 30,000 square meters. Green Village 4* Resort is a naturally secluded location, divided into 3 accommodation areas distanced from each other. Access to the rooms is from outside, so no going through common halls.
The common areas of the resort, such as the reception, the restaurant, the cinema, the spa, are distributed in areas, at a significant distance from each other.
At Restaurant & Brasserie we adapted the services according to the current recommendations and we rearranged the spaces between tables, we created a variety of dining options in private, on the lawn near the restaurants, in the gazebos near the lake, at the brasserie, etc .;
Boat transport will be carried out in accordance with the rules in force.
Protection and hygiene measures
The hygiene procedures are strict and strictly followed, both for you, our guests, and for our team members. At all public accesses we installed dispensers with disinfectant solutions, while the public areas and their contact surfaces are cleaned with a much higher frequency, by using professional disinfectant products;
In the common areas, we pay special attention to cleaning and disinfection: hotel reception, sauna and massage center, cinema, door handles, toilets, etc.
In the rooms, we have implemented rigorous cleaning and disinfection protocols, with special attention paid to frequently touched objects. For washing and disinfection of the surfaces in the rooms we use disinfectant solutions based on alcohol or chlorine, approved according to the Ministry of Health.
The active staff is and will continue to be thoroughly trained in cleaning and disinfection procedures.
Flexibility
Express Check-in - we have simplified the accommodation procedure in the resort, so that the interaction with our colleagues on the spot is as little as possible.
We maintain all necessary protective equipment at your disposal and that of our team members - masks on request, dispensers with disinfectant gel, FREE rapid antigen tests, in case of high incidence.
Room service - meals and drinks will be provided according to the provisions imposed by authorities at that time, in the room, on the terraces of the chalets or on the balconies of the rooms.
We adapt to the new travel standards and provide you with a service that offers you the necessary comfort while planning holidays in advance, without worrying about losing financial investments. In partnership with Eurolife FFH Asigurări, we offer a storno insurance that aims at recovering the amounts paid, namely 90% of the expenses for transport, accommodation, experiences or any other amounts paid in advance, at Green Village or in case of unforeseen events, including SARS-CoV-2 diagnosis.
#Stay Safe @Green Village 4* Resort!